Guide
Power and gas in Garland
An air conditioner is the largest electric load in most North Texas houses, and a gas furnace depends on the gas supply. In Garland, which company that is depends on where you live.
Garland Power & Light
Garland Power & Light is the city's own electric utility. The City of Garland has run it since 1923 as a locally owned, not-for-profit municipal utility, and it serves more than 77,000 customers, which GP&L describes as the fourth largest municipal utility in Texas (GP&L).
According to the city's electric provider page, GP&L is the only electric provider for about 85 percent of Garland. For locations outside its service area, the city says businesses may pick an electric provider other than GP&L.
How to tell which applies to you
It matters for outages and for any utility program tied to new equipment.
- Your bill
- If the electric charges come from the City of Garland as GP&L, you are in its area.
- Retail provider bill
- If a retail electric company bills you, your address is in the part of the city outside GP&L.
- Not sure
- The city's page offers an email to customer service for anyone unsure whether GP&L serves a location.
Why this matters for AC work
Before a replacement, the contractor may need to know the service size and who to contact if the meter or the service line needs attention. During an outage, the question of who to call depends on the same split.
Some utilities run efficiency programs for new equipment from time to time. Ask your own electric provider what it offers before choosing equipment, since rules and timing vary.
Natural gas
Gas in Garland is delivered by Atmos Energy. The company describes a multi-phase modernization project in the city that began in 2025, with property owners notified by letter before work near them starts.
Furnace repairs and replacements that touch the gas line follow the city's rules on flexible connectors and shutoffs. If you smell gas, leave the house first and make calls from outside.
Talk it over with an independent HVAC contractor
Say what the equipment is doing and where it sits in the house. The contractor on the call can tell you what a visit would involve and whether the work needs a city permit.